1. About us
This website (avklaw.co.uk) is operated by AVK Solicitors & Advocates, the trading name of AVK LAW LTD, a company registered in England and Wales (company no. 15288849). Registered office: Olympic House, 28–42 Clements Road, Ilford IG1 1BA. We are authorised and regulated by the Solicitors Regulation Authority (SRA ID 8007900). VAT no. 506002743.
2. No legal advice
The content on this website is general information only and is not legal advice. You should not act on it without taking advice on your own circumstances. No solicitor–client relationship is created until we have confirmed in writing that we will act for you and issued our client care letter and terms of business.
3. Use of this website
You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to it, introduce malicious code or use it in any way that could damage our reputation or systems. All content, branding and logos are owned by or licensed to us.
- Links to third-party websites are provided for convenience; we are not responsible for their content.
- Fees shown on this website are a guide and are confirmed in writing before work begins.
4. Communications
Email is not a secure medium. We will never change our bank details by email. Before sending money to us, always call our office on 020 3411 0466 to confirm our account details. We are not responsible for funds sent to an account that has not been verified with us by telephone.
5. Accuracy and liability
We take care to keep this website accurate and up to date but make no warranty that it is free from errors or always available. To the extent permitted by law, we accept no liability for loss arising from reliance on the website content. Nothing in these terms limits liability that cannot be limited by law.
6. Complaints
If you are unhappy with our service, please raise it with the person handling your matter or contact us at info@avklaw.co.uk. We will acknowledge your complaint within five working days and have up to eight weeks to give our final response.
If you remain dissatisfied, you may be able to refer your complaint to the Legal Ombudsman, PO Box 6167, Slough SL1 0EH, tel 0300 555 0333, www.legalombudsman.org.uk, normally within one year of the act or omission or of when you should reasonably have known of it. Concerns about professional misconduct can be reported to the Solicitors Regulation Authority.
7. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.